HOW EFFECTIVELY DO WE ADDRESS CONFLICT, BULLYING, AND HARASSMENT?
- Do we treat conflict as a learning opportunity and help people to transform conflict?
- Do we teach people to recognize inappropriate behaviour (in themselves and in others) in its early stages?
- Do we raise awareness of bullying and harassment?
- Do we develop employees’, supervisors’, and managers’ skills in addressing bullying and harassment?
- Do our employees know where and how to report bullying and harassment, and do they feel safe in doing so?
- Do we have an appropriate range of systems in place to address bullying and harassment? (coaching, counseling, facilitation, mediation, informal or formal investigation, alternative dispute resolution, progressive discipline, postvention)?